Groton, Connecticut, Harley-Davidson Motorcycles in Connecticut, Mike's Famous Harley-Davidson of Groton

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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

Hi guys! 1st week: 2 tanks of gas and never home! The smile hasn't come off his face and he loves this ride! thought you'd like a photo as he gets ready to ride again. Thanks again for all your great customer service. We truly liked dealing with all of you at Mikes Famous.

"I waited for my first full riding season to be over before submitting this: Searched and reviewed for months the various makes and models. From the patience of Mike’s Harley sales folks to the great people in the service department, this has been an extremely satisfying experience. I knew I wanted a bike large enough to carry a passenger, me and our stuff for a quick weekend getaway, yet small enough to have fun on by myself. I also knew that I wanted to buy the bike from the dealership that would service it. With every model I looked at I kept coming back to the Road King. I kept coming back to Andy and he showed real patience with me. This literally took a couple of months. Finally I settled on what I wanted. And Mike’s didn’t have it. Not to worry, 2 days later I was told that they had found my bike in Pittsfield, Ma. They went and got the bike and delivered it to my driveway. Upon unloading we noticed a small paint blemish on one of the bag lids. The next day they ordered a new lid. If the bike wasn’t perfect when I got it, they made it that way. The folks at Mike’s won’t settle for less. The crew at Mike’s is always friendly and it seems that they remember everyone and the bike they have. Throughout the season, I tend to wander in whether I am purchasing anything or not. Sometimes I stop in to just visit and others to bounce ideas off of Billy, Carol, Jessica and anyone else there for the next touch to personalize my bike. They are outstanding folks, one and all, and have great ideas. The Road King is large enough to carry everything you need for a weekend trip and still have plenty of power to get up a go when passing on the interstate while being fully loaded with two people. The Road King is a really stable, comfortable machine. We ride for hours without that stiffness others talk about. Yet when I am by myself on the twistes, she is responsive and agile. Like others the only complaint I have is the 5th gear whine. It seems that Harley heard us and redesigned 5th gear for 2010. The machine has plenty of torque and a very comfortable ride. The 4 point rubber engine mounting system has all but done away with the vibrations that Harleys were known for. Having virtually no inseam, I outfitted the bike with a Reach Seat. This pushed me forward and lowered my legs enough to comfortably hold the bike at a red light. She is heavy (800 lbs) and you need to respect the fact that if you drop it, you won't be picking it up by yourself. With everything from the windshield to the backrest being quick disconnects, you can radically change the look of the bike within seconds. Long road trip, windshield, back rest & luggage rack go on. Riding by myself without any interstates, off everything comes and you have a classic, big muscled bike. I would recommend the Road King for anyone who wants that in-between bike. Not a heavy cross country cruiser yet not a bare bones bike. If this is you, get the Road King and go to Mike’s to get it!!!"

By: Anonymous Waterford,CT

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"i would like to thank angela from your clothing apparel dept for the fast service i need a shirt for my wife and i went to bridgeport harley - davidson and they stated that the shirt was not in stock and they give me your number and then i call your store angela took care of my situation with the shirt thank you for your business i would recommend you to other friends and family thank you bridgeport police aux. j. a. roman "

By: jose a bridgeport ,CT

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"MIKE'S HAD EXACTLY THE MAKE,MODEL,AND COLOR MOTORCYCLE I WAS SEARCHING FOR.GREAT DEAL,GREAT PEOPLE!SERVICE DEPARTMENT IS TOP-NOTCH!"

By: Anonymous MIDDLETOWN,CT

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"Love my new Ultra!!! These guys and ladies are great, from my salesman, the store manager, and Finance Manager Jim Taylor. I got a great deal on an absolutely fabulous bike. They did everything humanely possible to put me on this bike. I was treated respectfully and everything was explained fully. They made sure I understood everything and were willing to go over things a couple times even finance questions I had AFTER the sale. This is THE dealership to buy your next HD from. Customer for Life,,, you bet Thanks for everything Dave Blanchette Time2Ride"

By: Dave Dudley,MA

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"For many years I have been a devoted Harley customer.Most recently I joined a family. Mike's Famous makes me feel at home,and Heidi is the best ever. I recently did the un-thinkable. I took my bike to another dealer for service, they fixed the problem but I left feeling "dirty" for lack of a better word. When I walk into Mikes everyone know my name and make me feel at home. GREAT JOB. I will NEVER leave my family."

By: Joseh Portland,CT

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"I only stopped in yesterday 6/25/09 to look at the bikes and get an idea of what I would look for at private sales. Craig came out and talked to me about the preowned bikes there and I ended up taking one on a test ride, crdit app was run and I ended up with a beautiful 2003 FXDL with only 5500 miles. Craig spent alot of time with me and never made me feel rushed in any way. James gave me the numbers I was looking for, actually he gave better. I couldn't rate parts or service yet because haven't had anything done "yet" but I did meet them and once again great group of people. Thank you to all I FINALLY own a HARLEY!!!! "

By: Michael Norwich,CT

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"just a short note to thank all of you for helping me live a dream. its great being part of the mikes family. today i leave for a mid west bike trip. with out all of you it would not be posable. see you all when i get back till than take care and be safe. rick "

By: Rick uncasville,CT

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"Everyone at Mikes Famous ROCKS!!!"

By: Anonymous ,XX

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"Mike's gave me a fair value for my trade-in, which is in nice shape even though it's 21 years old. Other dealers wouldn't even talk about it. Mike's also worked with me to make sure I had the bike I wanted for an acceptable price. I have recommended Mike's of Groton to friends and coworkers. Dane Lawrence"

By: Dane Guilford,CT

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"GREAT STAFF! TERRIFIC CUSTOMER SERVICE AND OVERALL EXPERIENCE."

By: Anonymous New London,CT

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"Took Heidi up on her challence to trade in my Sportster. Traded up to a 2009 Dyna Superglide. Damn what a bike. Had an FXR years ago in the same color with a 1340. Now to have this bike looking like that one and a few extra ponies. Now all I need is the drag pipes. Thank you Heidi you are a doll. And George you were excellent. And but of course Jim Taylor. Hell of a birthday present don't cha think. And down in parts Carol I love you. You fixed me up with some super stuff and it's all the bike. Mike's Famous you're the best and we'll be dealinf for a long time to come. Dave Gada (Gator)"

By: David L Waterford,CT

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"I bought my bike probably 10 years later then I wish I had, I have found that at mikes thru everything from parts to just stopping in,they Know me, know my bike and we all have become friends. I actually enjoy just stopping in seeing FRIENDS, because thats what it's become, From the sales staff down to the service staff,mikes is the best.I only wish I had this relationship with my car dealer.HEY MIKES YOU GUYS (AND GIRLS IN PARTS AND SERVICE ARE THE BEST I LOVE STOPPING BUY , BUT YOU ALLREADY know that. I Do feel that I an a part of the Mikes family.The best dearler on the East coast, trust me I delt with alot.BUT, I now have friends "

By: gary grotn,CT

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By: Sonya New Castle,DE

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"I just want to tell the world how much I like my new Bike! My sales guy George was the best, and pretty cute too! I will recomend Mike's Famous to all of my friends in Provencetown this Summer! George, I hope you take me up on my offer to stay with us at the Love Shack! Thanks again George!!! you cute little thing you!"

By: Ron groton,CT

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"been part of family since 05 traded 99 dyna sport rode out with 06 classic vist mike's every time I time I ride back to CT. which has been every summer since. great folks to deal with.also done parts and accesory buying over the phone Be seein Y'all '"

By: ED ardmore,OK

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"Heidi: I would like to thank you for the professional courtesy extended towards myself regarding the purchase of my 09 Road Glide. Myself, being in the Business can appreciate this more than most people. The main reason I decided to buy from Mike's Famous is because of my sales person George Welte. George took the time with me, and did not try to rush me out the door for the next customer. He followed up with me when he said he would, and answered all of my questions. From my obsevations The whole staff at Mike's Famous were very caring, and professional. Again thanks Heidi! Mark"

By: Mark Coventry,CT

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"Merry Christmas and Happy New Year to everyone at Mike's Famous!I just want to thank you again for making Peters Dream come true! WE'RE CUSTOMERS FOR LIFE!!!! Heidi,George,Dan,Dean, and every one else at Mike's You guy's made me a SUPER STAR! Love Beckey, and Peter"

By: Becky new london,CT

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"My girlfriend, Tricia Elder bought her first motorcycle from ya'll on Sat 10-18. I was with her and have been riding motorcycles for a long time. I have a 2003 Road King. She bought a 2008 FLHX and I want to thank you for the way George and the rest of the staff treated her! The whole staff was outstanding and welcomed her into the Harley Family so well that she wants to do nothing but ride! We put almost 200 miles on it on Sunday and she is thrilled! Thanks again for taking care of her and showing her an outstanding sales experience all around! Wes"

By: Wesley Groton,CT

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"It was in July of 2006 that i rode into Mike's for the first time. I rode in on a Honda 750. I wasn't planning to buy a bike that day. I was looking for info as I was waiting until the winter of 2007 to buy. Heidi said hello to me and asked if she could help me. I told her my plan and she asked that when I did buy if I wanted to buy new or used. I said it didn't matter. I asked her opinion on which Harley would be the right one for me. I told her up front I didn't want a sporster or dyna. Heidi showed me a 2003 Road King. I sat on the bike and I found it to be top heavy for me. She then showed me a 2003 Heritage Softail. I guess she could tell by the smile on my face that I was in love with it. She nicely said to me that she knew I wanted to wait until winter to buy but If I wanted her to she would run the numbers. I said ok. I was given a great trade on my Honda. I actually got what I paid for it on the trade in. So with the reade in valus set she ran the numbers. In less then 5 minutes she came outside with her thumbs up saying it's yours. I rode that bike for 11 months and loved every mile I put on it. The day after I returned from Rolling Thunder 2007 I decided to go all the way. I went to Mike's and asked Heidi about the Ultra Classics. She said thats the way to go the way I ride. She also said that maybe I should go with the Electra Glide Classic because it would be a lower payment. Well the amount of the payment between the both bike was $7 per month. So I took the Ultra. I also have to say I lost very little money on my trade in. The staff at Mike's is the best you'll find at any Harley Dealer. They know every bike inside and out. They don't forget you after the sale. Some of the people I met who work at Mike's are no longet there. Most of them still are. To all of them past and present your all the best, and your all friends. I will probably buy a Tri Glide Ultra in 2010 and I will buy it at Mike's. Also I have to mention Dan and his survice department. They are the best. I once had a problem with my Ultra that was my own fault and I couldn't drive my bike in. I went there at 7:30 on a Saturday morning. Dan sent a trailer to pick up my bike. I rode back to the shop with the driver. They unloaded my dike and I was back on the road in less then an hour. That won't happen at any other Harley Dealer. Or metric dealer. So I tip my hat to the men and women who work at Mike's. I am a customer for life. Every department deserves more then the highest 5 star rating."

By: Felix East Greenwich,RI

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"I GOT MY 08 FXSTC 105TH BIKE FROM MIKES. I DID SOME HUNTING ALL OVER CT AND FOUND MIKES TO BE THE BEST DEAL ANY WHERE IN THE STATE. WHEN THEY SAY FRIEND FOR LIFE ITS NOT JUST A CATCHY SLOGAN THEY MEAN IT. I RECOMEND MIKES TO EVERYONE I TALK TO. GORGE MY SALES GUY REALY TOOK CARE OF ME WHEN I GOT MY BIKE.( AND I WAS A PAIN ) HE KNEW EVERY THING ABOUT MY BIKE AND WENT OVER EVERY PART OF IT WITH ME. HE ALLSO INTERDUCED ME TO THE PEOPLE IN EVERY DEPT. I STOP OFF AT THE SHOP MANY TIMES IN MY TRAVELS AND IM TREATED LIKE A KING EVERY ONE SAYS HELLO AND ASK,S ABOUT THE BIKE AND HOW IM DOING.I SPEND HOURS THERE SHOOTING THE BREZZ. ITS LIKE GOING TO VISIT FRIENDS WHO ARE HAPPY TO SEE YOU STOPING IN EVEN IF I HAVE NO MONEY TO SPEND. IF YOUR LOOKING FOR A BIKE AND YOU DONT STOP AT MIKES YOU ARE MISSING OUT ON A GREAT DEAL AS WELL AS A GREAT PLACE AND GOOD PEOPLE TO DEAL WITH. I AM MORE THAN HAPPY TO BE A PART OF THE MIKES FAMILY AND I THINK YOU WILL BE ALL SO.THEY ARE A H.O.G.SPONSER AS WELL WITH A LOT OF GOOD PEOPLE AS MEMBERS IN THERE CHAPTER WHO I HAVE BEEN ON SOME GREAT RIDES WITH.ONE CAN ONLY DREAM ABOUT EVERY THING YOU GET BUYING AT MIKES AS FOR ME IM LIVEING IT RICK DOUCHETTE "

By: Rick uncasville ,CT

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"If ound the bike I had always wanted! You guys rock thanks alot Heidi!"

By: Anonymous ,XX

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"I bought my 2008 Dyna Wide Glide in late July. The sales staff was very friendly, courteous, and professional. Andy and Heidi were attentive, knowledgeable, and personable, and they made me feel like I was the most important customer in the world. Overall, this was an outstanding experience for me. I definitely recommend Mike's Famous HD in Groton to anyone who is considering purchasing a motorcycle. I love my HD and the staff at Mike's Famous HD in Groton."

By: Rob Pawcatuck,CT

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"Hi, My twin grandsons and I collect zero balance gift cards from various Harley Davidson dealerships worldwide and we currently have 125 different Harley cards in our collection! We would love to have a card from every state. We ran across your website and would LOVE to add your cards to our ever growing collection. Your cards are awesome! As a gesture of goodwill, would you please be able to send us zero balance, used, or non-activated (voided) gift cards to add to our FUN gift card collection. If the above is not possible - would we please be able to just purchase cards (no-activation required) for a nominal fee of 1 cent to $1.00. (We also request that when you send us the cards that you wrap them in a piece of paper with all the edges folded so the envelope doesn’t get ripped open in the postal sorting machine or use a securely sealed envelope.) It would mean so much to us and we would be so very appreciative. Thanking you so much in advance, Karen L. Pachowicz 9733 W. 173rd Avenue Lowell, IN 46356-8506 219-746-1023 p.s. We have had tremendous good luck in adding cards that we have seen on websites. Some of the businesses - for security reasons - are scratching off the magnetic strip on the back or writing VOID on the back of the card. If we have already contacted you I apologize - your business name comes up in many search engines (which is a good thing for you :) and thanks again if you have already sent or are going to send us gift cards! "

By: Karen Lowell,IN

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" On Wednesday August 20 2008 I visited your dealership to purchase a new 09 Street Glide. These Guy's gave me the best price of any Dealer.Great service, respected my time treated me like I was the most important person on the planet. "

By: Peter East Haddam ,CT

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By: Anonymous ,XX

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Mike’s Famous H-D is a proud supporter of local community events and charities. We attempt to fulfill as many of the numerous requests we receive for donations. We do not make cash donations. Please refer to our Community Giving Policy.
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